DutyCalculator Help Center
Import taxes explained
- The basics of import duty and taxes
- How to calculate import duty and taxes
- Who prepares the customs declaration
- Who pays import duty and taxes
- Minimum thresholds
- When to pay import duty and taxes
- Handling or brokerage fees
- Example calculation - golf clubs from China to USA
- Example calculation - guitar & amp from USA to UK
- Example calculation - laptop and dress from UK to Canada
- Special cases
- About DutyCalculator
- Tariff classification guidelines
I have received goods that were defective, damaged or not as ordered; can I get duty and VAT taxes repaid?
You can claim back duty and VAT for returned and damaged items if:
- You return the goods to the shipper or
- You arrange for the goods to be destroyed under supervision.
You must make a claim within 12 months from the time of import, and the goods must not have been used beyond what was necessary to establish that they were damaged, defective or not as ordered.